About JET.TECH Computing

Good work, good computers, and customers for life.

JET.TECH Computing is a custom PC builder and hardware consultancy based in Raleigh-Durham, NC. We build systems for gamers, content creators, researchers, and businesses, and we provide consulting for people building their own.

We are as good at building systems as we are bad at marketing. So this page is going to keep things simple: here is how we work, what we do, and what you can expect.

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Building since 2010

Started as a hobby in 2010, became a business in 2017. Hundreds of systems delivered.

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Raleigh-Durham, NC

Based in the Triangle. On-site service for local work, shipping for everyone else.

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Every build by hand

No assembly line. Each system is built, tested, and validated individually.

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Lifetime support

Every system carries lifetime support for the original owner. No expiration date.

A note on this page

This page is designed to be see-through. That is on purpose.

Transparency is one of the things we care about most in how we run this business. No hidden markups on parts. No vague pricing. No invented benchmarks. No reframing of what a component actually does. We tell you what we are doing, why we are doing it, and what it costs at every stage of a build.

The visual design of this page makes that literal. Every band of color you see lets the image behind it show through. Nothing is fully obscured. That is the same way we want you to think about working with us.

How we work

Parts at cost, service fee flat

Every component is priced at what we pay for it, full stop. Our compensation is a flat service fee disclosed upfront, not a percentage of your build or a hidden markup on parts.

No commitment until both sides agree

A consultation happens before any money changes hands. We talk through your use case, your goals, and your budget. If we cannot serve you well, we will tell you rather than take the job anyway.

Every part validated individually

Each component is tested before assembly. Each finished system gets a burn-in period and full validation before it leaves the shop. Only new parts, every time, no exceptions.

Lifetime support, original owner

Every system we build carries lifetime support for the original owner. Upgrades, issues, questions about the system years later, the door stays open. No tier system, no support contracts, no hold music.

What we do

Custom Builds

Systems built around your actual workflow

Custom PC builds across every form factor, from small form factor to server rack. Gaming systems, workstations, research rigs, server deployments, and brand collaboration builds. Each system is spec'd to what you actually need, not to a tier on someone's pricing page.

B2B Services

Strategic technology and infrastructure

Fractional CTO services for small organizations, on-premise server deployment for businesses moving workloads in-house, and fleet workstation purchasing for teams standardizing their hardware. Vendor-neutral, no long-term contracts required.

DIY Consultation

Help for people building it themselves

Three tiers, from a written parts plan to remote guided builds to on-site coaching. For builders who want to do the work themselves but want expertise alongside. Custom water loops included at the higher tiers.

Brand Collaboration

Builds for partners who care about the result

Custom PCs for component manufacturers, content creators, esports teams, trade shows, and commercial productions. NDAs welcome, deadlines respected, technical accuracy guaranteed.

A brief background.

JET.TECH Computing was founded in 2017 by Jonathan Trotter after seven years of building systems as a hobby. The hobby started in 2010 with a single build, expanded into building systems for friends and family, and eventually into commissioned work and competitive overclocking.

The transition to a formal business happened in 2017. Initially part-time, then full-time in 2020 after relocating to Raleigh-Durham, NC. The work expanded along the way to include custom cables, custom cooling, custom paint and finish work, machining, and thermal design tuned through direct testing. JET.TECH Computing operates as part of JET.TECH Unlimited, the parent organization that also covers the related repair and recycling work listed below.

Jon remains the namesake because the company's reputation is his reputation. Every build that leaves the shop carries that. No matter how the company grows, the work standards do not move.

Under the JET.TECH Unlimited umbrella

JET.TECH Computing

Custom PC builds and consulting

The original. Custom builds, B2B services, DIY consultation, and brand collaboration. Active since 2017.

JET.TECH Repairs

Diagnostics, repair, and recovery

PC and laptop diagnostics, hardware repair, data recovery, and system troubleshooting. Same standards as our build work, applied to systems we did not build.

In development

JET.TECH Recycling

Responsible electronics recycling

Recycling older electronics responsibly, with data destruction guaranteed. Keeping equipment out of landfills.

In development

Get in touch

Have a project, a question, or just curious?

Whether you are looking for a build, need consulting, or want to talk through an idea, reach out and we will be in touch within a business day.